Darent Valley Hospital - DGT - Quality Strategy

Quality priorities

Effective Care Improving clinical outcomes for our patients by providing the best evidence-based care, every time Lead: Medical Director Trust Group / Coordinating Committee: Quality & Safety Committe e Outcomes: • Ensure that patients are treated in the right place at the right time • Clinical staff are supported to drive a clinically curious culture, and increase shared learning, while improving clinical effectiveness Both of these outcomes rely on effective partnership working with other health and care providers, ensuring patient-centred smooth pathways are developed based on patient feedback, best practice and clinical effectiveness. These outcomes are underpinned by a series of measures of success that evolve over the five years of the strategy. These will be monitored and reported to the Quality Committee at a frequency agreed by the committee. See appendix for the specific measures of success for both of the outcomes that together will deliver the quality priority, effective care.

Feedback from patients and staff in June 2020 based on changes in practices due to the COVID-19 pandemic included the following recommendations to be taken forward relating to effective care: • Staff to be trained in the donning and doffing of protective equipment • Maintaining register of staff and their skill sets to allow rapid redeployment of staff in critical incidents • Technology enabled outpatient care to reduce attendance to hospital,and continue to allow patients to access care

14

Trust Strategy Summary