Darent Valley Hospital - DGT -Trust Strategy

Communicating the strategy

Communicating the strategy and process of its delivery The communication of the Trust Strategy will include a roadshow led by the CEO and Executive Team. These will be open to all staff and will be located across Darent Valley Hospital, Queen Mary’s Hospital, Erith & District Hospital and Gravesham Community Hospital on different days of the week, and at different times of the day, including early morning and late evening to give as many staff the opportunity to attend as possible. The CEO has a weekly blog and podcast which is sent to the whole organisation providing updates and progress against the Trust strategy. Blogs Starting from April 2020 across the Trust, this is a day free from all Trust meetings where all staff, including the Senior Leadership Team, will be out and about listening and talking with staff. This will be an opportunity for individuals to either meet with leaders in a set place (times to be publicised), or to stop them and talk to them. The feedback from Feedback Fridays will be pulled together and ‘You said, we did’ reports sent out monthly. Feedback Fridays In addition, there will be:

Members of TLT will communicate to all staff via social media such as Twitter and Instagram. Social Media

Furthermore, the Trust is adopting greater shared governance to better engage and empower frontline staff to develop and deliver their quality improvement ideas. Each Division will have a Quality Council, with volunteer members that engage with frontline staff to listen to their ideas, and drive quality improvements within the Division. The ideas generated by the Quality Councils will be aligned to the strategic priorities, and progress reported to the Trust Leadership Team via the Divisional leadership. For further information see the Quality Strategy section of this document. Divisions will also earn greater levels of financial and performance autonomy based on the performance, actions, mitigations and assurance presented to the Trust Leadership Team. There will continue to be a quarterly Celebrating Success event where all staff are welcome to come and chat with members of the TLT. This will also be an opportunity for staff to present posters and displays of the excellent work they have been undertaking. Celebrating Success Events There will be listening posts across both hospitals and a virtual one on Adagio (our Trust Intranet) where staff can complete a card outlining a suggestion, a comment or concern. The feedback from these will be included in the monthly ‘you said, we did’ feedback. Listening Posts There will be a quarterly front line forum for all staff from grades 1-4 where staff, who otherwise often do not get the opportunity can come and enjoy a cuppa and a chat with the CEO. CEO front line Forum

Trust Leadership Team (TLT)

Each Wednesday for four weeks, the Trust Leadership Team will meet, and these sessions will be divided into: • Quality, Workforce and Education; • Finance and Transformation;

• Performance; • and, Strategy

After each weekly meeting, a member will write a summary of everything that was discussed during the session, and there will be an opportunity for staff to post comments.

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Trust Strategy Summary