Darent Valley Hospital - DGT - Quality Strategy

Appendix

Reporting and Communicating: Communication strategy The Trust has developed the following communication strategy:

The CEO has a weekly blog and regular podcast, which is shared across the organisation providing updates and progress against the Trust strategy. Blogs Starting from April 2020 across the Trust, this is a day free from all Trust meetings where all staff, including the Senior Leadership Tea, will be out and about listening and talking with staff. This will be an opportunity for individuals to either meet with leaders in a set place (times will be publicised) or to stop them and talk to them. The feedback from Fridays will be pulled together and ‘you said, we did’ reports sent out monthly. Feedback Fridays There will continue to be a quarterly Celebrating Success event where all staff are welcome to come and chat with members of the TLT. This will also be an opportunity for staff to present posters and displays of the excellent work they have been undertaking. Celebrating Success Events

Members of TLT will communicate to all staff via social media such as Twitter and Instagram. Social Media

Every Wednesday, the TLT will meet and divide the 4 weekly meetings into; Quality, Workforce and Education; Finance and Transformation; Performance; and, Strategy. After each weekly TLT meeting, a member will write a summary of the top few things that were discussed at the meeting and there will be an opportunity for staff to post comments. Trust Leadership Team (TLT) There will be listening posts across both hospitals, and a virtual one on Adagio (our Trust Intranet), where staff can complete a card outlining a suggestion, a comment or concern. The feedback from these will be included in the monthly ‘you said, we did’ feedback. Listening Posts There will be a quarterly front line forum for all staff from grades 1-4 where staff, who otherwise often do not get the opportunity, can come and enjoy a cuppa and a chat with the CEO. CEO front line Forum

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Trust Strategy Summary