NiteLux

FAQ’S

Do professional installers use this product? Yes, the NiteLux range was designed and adapted by a professional garden lighting installation company for use

Do you have an online version of this brochure? Yes, we have an online brochure you can view or print. Is NiteLux solar powered? No- Nitelux uses transformers with a 12volt AC output. Why do you use none replaceable LED lamps? Since they’re built-in, we can ensure superior quality and efficiency while maintaining the same high IP rating for the light fitting. Are the lights waterproof? Yes, all spot lights, uplights and 90% of the step lights are rated at IP68 ( tested to 4m). The other lights in our range feature significantly higher IP ratings compared to similar products available on the market. What type of socket can I plug the NiteLux transformers into? If inside the property, then standard UK 13amp socket out will do ensuring that the circuit is protected up to the current set of I.E.E regulations (advice from an electrician is recommended). If outside the property, then an IP65 exterior grade water proof socket is required. An RCD protected socket may have to be fitted depending on your installation (advice from an electrician is recommended). What is a transformer? A transformer is the electrical box that takes the UK standard 230v AC (Alternating Current) and reduces or ‘transforms the electricity into safe 12v AC (Alternating Current). Can I lay the 12volt cable straight into my patio or drive base before the top surface is laid? Yes, but highly recommend the placing of the 12volt wiring in either PVC conduit or PVC flexible conduit to give the cable mechanical protection against accidental damage . Can I lay 12volt cabling into my lawn? Yes, its perfectly safe to do so but we recommend a depth of at least 100mm, this can be achieved by using a spade to create a V shape inserting the cable then compressing the turf edges back together. Or laying the cable 100mm below the surface of prepared soil before laying the turf. Do I need an electrician to install the NiteLux products? No - being 12volt there is no need for an electrician the entire range is designed to be simply plugged together, we call it a professional linkable lighting system.

by their own engineers. Is plug and play reliable?

“Plug and play” isn’t a term we prefer, as it can be misleading. Instead, we refer to it as a linkable lighting system. NiteLux uses a durable male and female adapter featuring metal components and rubber O-rings, providing an IP68 rating. This is far superior to the plastic IP44 connectors commonly found on the market. Can I get help or advice with what I need? Yes, we offer a direct line to 1 of our own installation engineers who all have over 5 years’ experience fitting the NiteLux range. All are qualified electricians and can give advice on any aspect of your works. If you send us a drawing we will even do a free design and product list for you . Is 12volt safe? Yes very, its deemed as ELV extra low voltage which is AC voltage not exceeding 50volt. What is so special about the NiteLux range? As far as we know, NiteLux is the only company offering a complete lighting system based on a 12-volt constant voltage, allowing you to install lights ranging from 0.3 watts to 55 watts within the same range. This means you won’t need to mix and match components from different suppliers or manufacturers. How quickly will I get my order? If you submit your order by 12am then you will receive your order the following working day. What happens if I over order or wish to return items? If the item is undamaged we will refund the cost of the product, we do need to inspect the items so please give us a few days you will then see the credit back in your account. What happens about a faulty product? We will give you a free postage sticker to apply to the item which you can download and print out, once we have it we need to make sure it hasn’t been damaged or misused-we can then issue full refund. Can I wire the lights directly into a switch rather than use the NiteLux timed photo cell or NiteWise switching equipment ? Yes, simply remove the 13amp plug and wire direct to the switch or junction box adhering to the current set of I.E.E regulations – Using an electrician to do this is advised.

www.nitelux.co.uk | info@nitelux.co.uk | 0203 916 5328

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