Darent Valley Hospital - DGT -Trust Strategy

Our strategic priorities

Journey to outstanding

Ensuring that patients receive outstanding clinical care, are kept free from harm and are treated with thoughtfulness, skill and respect.

Outcomes:

1. Through working with our partners, patients will only access our hospital for acute care and we will support them back to their ‘best bed’, i.e. the one that they call “home”, as soon as possible. Lead: Chief Operating Officer / Director of Operations Delivery programme: a. Urgent and Emergency Care Programme b. Flow Programme c. Discharge Programme d. Patient Experience and engagement quality priority e. Effective Care quality priority Timescale: 2020 onwards 3. Our patients will feel respected and will experience kindness and compassion, every time. Lead: Chief Nurse Delivery programme: a. Patient experience and engagement quality priority Timescale: 2020 onwards

2. Our patients will have confidence and trust in the effectiveness and safety of the care they receive in our hospital comparable to, or better than, any elsewhere. Lead: Medical Director Delivery programme: a. Clinical Variation programme b. Children’s Board c. Getting it right first time d. Patient experience and engagement quality priority

e. Effective Care quality priority f: Harm Free Care quality priority g: Reduce Mortality quality priority Timescale: 2020 onwards

4. The care and services we provide will be of the best possible quality, based in evidence and supported with appropriate resources. Lead: Chief Nurse Delivery programme: a. Getting it right first time / clinical variation programme b. Patient experience and engagement quality priority c. Effective Care quality priority d. Harm Free Care quality priority e. Culture of Excellence quality priority Timescale: 2020 onwards

Executive Lead: Medical Director and Chief Nurse Lead Executive Committee: Quality and Safety

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Trust Strategy Summary